Terms & Conditions

1. Acceptance of Terms

By accessing or using the VectorBalance website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms and Conditions constitute a legally binding agreement between you and VectorBalance.

2. Website Use and Conditions

2.1 General Use

You agree to use our website and services only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the website and services.

2.2 Account Registration

Some portions of our website may require you to create an account. When registering for an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Using the website for any illegal purpose or in violation of any local, state, national, or international law
Harassing, threatening, or intimidating other users
Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity
Interfering with or disrupting the operation of the website or services
Attempting to gain unauthorized access to the website, user accounts, or computer systems
Collecting or harvesting any personally identifiable information from the website
Using the website to transmit any malware, viruses, or other malicious code
Modifying, adapting, or hacking the website or services

2.4 Content Submission

When you submit content to our website (such as reviews, comments, or photos), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that:

You own or have the necessary rights to the content you submit
The content does not infringe upon the intellectual property rights or other rights of any third party
The content does not violate any applicable law or regulation

We reserve the right to remove any content that violates these Terms and Conditions or that we find objectionable for any reason.

3. Intellectual Property

3.1 Ownership

The VectorBalance website and all of its content, features, and functionality (including but not limited to text, graphics, images, logos, button icons, data compilations, and software) are owned by VectorBalance, its licensors, or other providers and are protected by copyright, trademark, and other intellectual property laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website and services for personal, non-commercial purposes. This license does not include:

The right to reproduce, distribute, display, or transmit any content on the website
The right to modify or create derivative works based on the website or its content
The right to use the website or its content for any commercial purpose
The right to access or use the website in a way that could damage, disable, overburden, or impair our servers or networks

3.3 Trademarks

The VectorBalance name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of VectorBalance or its affiliates. You may not use these marks without our prior written permission.

4. User Conduct on the Website

4.1 Community Guidelines

When interacting with other users on our website, you agree to conduct yourself in a respectful and appropriate manner. You will not:

Post or transmit any content that is offensive, abusive, libelous, defamatory, obscene, or racist
Harass, bully, or intimidate other users
Post or transmit any spam, commercial solicitations, or chain letters
Engage in any activity that could interfere with or disrupt the website or services

4.2 Reporting Violations

If you observe content or behavior that violates these Terms and Conditions, please report it to us at [email protected].

5. Appointments and Services

5.1 Booking Appointments

When booking styling appointments through our website, you agree to provide accurate and complete information. Appointments are subject to availability and confirmation.

5.2 Cancellation

If you need to cancel or reschedule an appointment, please contact us at least 24 hours in advance. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee as outlined in our Refund Policy.

5.3 Service Delivery

We strive to provide high-quality styling services. However, personal styling is subjective, and we cannot guarantee that you will be satisfied with all aspects of our services. We will make reasonable efforts to address any concerns you may have.

6. Limitation of Liability

6.1 Disclaimer of Warranties

The website and services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

6.2 Limitation of Liability

To the fullest extent permitted by law, VectorBalance shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of the website and services.

In no event shall our total liability to you for all claims arising from or relating to these Terms and Conditions exceed the amount paid by you to VectorBalance for services during the six (6) months preceding the event giving rise to the liability.

6.3 Indemnification

You agree to indemnify, defend, and hold harmless VectorBalance and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to attorney's fees) arising from:

Your use of the website and services
Your violation of these Terms and Conditions
Your violation of any third-party rights, including without limitation any intellectual property rights or privacy rights

7. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the updated Terms and Conditions on the website. Your continued use of the website and services after any such changes constitutes your acceptance of the new Terms and Conditions.

We will make reasonable efforts to notify you of significant changes to these Terms and Conditions, but it is your responsibility to review them periodically to ensure you are aware of any updates.

8. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms and Conditions shall be resolved through:

Good faith negotiations between the parties
If negotiations are unsuccessful, mediation through a mutually agreed-upon mediator
If mediation is unsuccessful, binding arbitration in accordance with the rules of the London Court of International Arbitration

Any legal action or proceeding arising under these Terms and Conditions shall be brought exclusively in the courts located in the United Kingdom, and you hereby consent to the personal jurisdiction and venue therein.

9. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid, illegal, or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid, legal, and enforceable.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

VectorBalance

64 Thompson Extension

New Amberfort, SA16 0HY

United Kingdom

Email: [email protected]

Phone: +44 080 115 7899